Terms & Conditions


By accessing, browsing or using this website to purchase an item you agree to our terms, conditions and disclaimers. Simply Flowers on Benson may amend its terms and conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by the terms and conditions as amended.

General Disclaimer

To the extent permitted by law Simply Flowers on Benson accepts no responsibility for any loss suffered in connection with the use of this website, or for any loss or damage to goods occurring in transit or otherwise howsoever beyond the cost paid for those goods.

Non-Deliveries

Simply Flowers on Benson will try its best to deliver any product within the time frames indicated however we do not guarantee delivery of any product if the recipient refuses to accept the gift, the address provided is not correct or complete, the recipient is not at the address specified or it is unsafe to enter the address. If the recipient is not at the address specified when the delivery is made Simply Flowers on Benson will do its best to leave the product in a safe location. If we do leave the delivery in what we believe to be a safe location we will not be liable if it goes missing or is lost or damaged.

In the unlikely event that a product cannot be delivered it will be brought back to our store or to our agents premises and we will make contact with you to arrange a new delivery time and date. The customer will remain responsible for the cost of all deliveries. A second delivery attempt may incur an additional charge.

Cancellations

Simply Flowers on Benson cannot cancel any order that has already been made up. If the cancellation request is made prior to the order being made up Simply Flowers on Benson will accept cancellation and provide a full refund.

Refunds

Simply Flowers on Benson may, depending on the circumstances, refund the price of the product. We are also able to offer other solutions such as resending the product or resending a different gift of the same value. This will be determined on a case by case basis in our complete discretion.
Flowers:
Flower varieties and colours may vary due to seasonal availability but will always be fresh and beautifully arranged and wrapped for you. All bouquets are wet wrapped to ensure utmost freshness.